Marked Vehicle Patrol Security Services

Frequently Asked Question

• How are VP Security Guards marked vehicle patrols different from the competition?

  At VP Security Guards, our focus on accountability, discipline, and exceptional training ensures that our clients receive the finest marked vehicle patrol services. We understand that each client has distinct security needs, and we offer tailored solutions to address those specific demands. Our security guards go through a meticulous and in-depth training program to equip them with the necessary skills and expertise to deliver effective and efficient marked vehicle patrols. This training encompasses both classroom learning and hands-on experiences, covering various topics such as patrol techniques, emergency response, use of force, and customer service. Our training officers, consisting of former military and law enforcement personnel, are dedicated to providing top-notch service and protection to our clients. Besides our comprehensive training program, we stress the importance of accountability and professionalism among our security guards. Our supervisors regularly visit and observe our guards to ensure they follow protocols and execute their duties accurately. We utilize cutting-edge technology to monitor our security guards' movements and confirm that they patrol assigned areas. We take pride in our customer service and are committed to maintaining open communication with our clients. Each client is assigned an account manager who gathers feedback regularly and ensures that our marked vehicle patrol services meet their expectations. We appreciate our clients' suggestions and concerns, using them to continuously improve our services. In summary, our unwavering commitment to accountability, discipline, exceptional training, tailored solutions, and outstanding customer service distinguishes us from competitors in the industry. Our team of highly trained professionals, experienced supervisors and training officers, and our dedication to ongoing improvement make VP Security Guards the prime choice for marked vehicle patrol services.

• How are our marked vehicle patrol officers trained?

  At VP Security Guards, we acknowledge the crucial need for well-trained and experienced security personnel to carry out our marked vehicle patrols. To accomplish this, we have gathered a team of training officers and supervisors with extensive backgrounds in military and law enforcement. Their valuable expertise contributes to our team and ensures our security guards receive top-tier training and support. Our marked vehicle patrol officers' training program is both extensive and diverse, featuring classroom lessons and on-the-job training. The curriculum covers a wide range of subjects, including patrol methods, emergency response, use of force, and customer service. Our training officers employ various instructional approaches to make sure our security guards gain a deep understanding of the material and also offer hands-on training to reinforce essential concepts. To guarantee that our security guards maintain high performance standards and adhere to our guidelines, our supervisors and training officers work closely with them. They perform regular visits and observations, provide feedback, and supply additional training when necessary to foster our security guards' ongoing growth and development. Our training program is designed to prepare our security guards with the necessary skills and knowledge to provide our clients with the best possible service and protection. By having a team of seasoned supervisors and training officers and by offering continuous support and training to our security guards, we cultivate a group of highly skilled professionals committed to ensuring the safety and security of our clients.

• How does VP Security Guards keep their marked vehicle patrol officers accountable?

  VP Security Guards recognizes the significance of accountability in delivering dependable and efficient marked vehicle patrols. We employ various methods and technologies to confirm that our security officers consistently patrol assigned areas and execute their responsibilities to the highest standards. We utilize cutting-edge technology to maintain officer accountability, providing our officers with state-of-the-art communication devices such as GPS tracking systems and real-time reporting tools. This enables us to supervise their patrols in real-time, ensuring adherence to pre-established routes and schedules while allowing prompt and effective responses to incidents or observations. Besides technological solutions, we perform routine supervisory visits to monitor our officers and confirm they meet our high standards. Supervisors offer additional oversight and guidance, assisting officers in enhancing their performance and addressing concerns or issues. Lastly, we foster open communication between our officers and clients. Our officers are trained to communicate effectively with customers, offering regular patrol updates. This keeps clients informed about their assigned areas' security status and adds another layer of accountability. Our dedication to advanced technology, frequent supervisory visits, and open communication with clients ensures that our marked vehicle patrol officers consistently patrol assigned areas, providing safety and security.

• Why is discipline so important to VP Security Guards during marked vehicle patrols?

  Discipline and professionalism are vital for security officers performing marked vehicle patrols, as they contribute to the effective safeguarding of designated areas. Disciplined and professional officers deter criminal activities, resolve conflicts efficiently, and deliver exceptional customer service. VP Security Guards emphasizes discipline and professionalism among our marked vehicle patrol officers, knowing that they represent our company and clients. Our extensive training program focuses on professionalism, communication, conflict resolution, and customer service. We continuously monitor and train our officers to maintain a high level of discipline and professionalism. Supervisors conduct regular spot checks and provide feedback, while ongoing training keeps officers informed about current security techniques and technologies. Exceptional customer service is crucial for maintaining positive client relationships. Our officers are trained to communicate professionally with clients, provide frequent patrol updates, and address questions or concerns promptly. We conduct regular customer satisfaction surveys to gauge our officers' customer service quality, using feedback to improve our services. Open communication between officers and clients is encouraged, and we constantly seek ways to better cater to each client's specific security needs. Our commitment to discipline, professionalism, and outstanding customer service is evident in our marked vehicle patrol services' quality. Recognizing our officers as our company's face, we are dedicated to providing the training and support needed for superior performance and surpassing client expectations. Q. How are VP Security Guards’ marked vehicle patrol officers insured? What are the insurance limits? At VP Security Guards, we recognize the importance of providing our clients with a sense of security and peace of mind. As such, we prioritize comprehensive insurance coverage. Our clients benefit from a one-million-dollar automobile insurance policy per incident, a general liability insurance policy with a one-million-dollar limit per incident and a two-million-dollar aggregate, and a workers compensation insurance policy capped at one million dollars. This extensive insurance coverage safeguards the interests of both our clients and security personnel. In case of accidents or unforeseen events, the insurance mitigates potential financial losses or liabilities related to our services. Furthermore, we include our clients as additional insured parties on our policies, offering them extra protection and coverage for incidents that may arise during our service provision. Our insurance policies and additional insured provisions offer clients reassurance, knowing that they are protected against potential financial risks associated with our services. It also allows our security guards to perform their duties confidently, without fear of financial repercussions. Ultimately, our commitment to comprehensive insurance coverage exemplifies our dedication to delivering top-tier service and protection.

• How are VP Security Guards’ marked vehicle patrol officers insured? What are the insurance limits?

  At VP Security Guards, we recognize the importance of providing our clients with a sense of security and peace of mind. As such, we prioritize comprehensive insurance coverage. Our clients benefit from a one-million-dollar automobile insurance policy per incident, a general liability insurance policy with a one-million-dollar limit per incident and a two-million-dollar aggregate, and a workers compensation insurance policy capped at one million dollars. This extensive insurance coverage safeguards the interests of both our clients and security personnel. In case of accidents or unforeseen events, the insurance mitigates potential financial losses or liabilities related to our services. Furthermore, we include our clients as additional insured parties on our policies, offering them extra protection and coverage for incidents that may arise during our service provision. Our insurance policies and additional insured provisions offer clients reassurance, knowing that they are protected against potential financial risks associated with our services. It also allows our security guards to perform their duties confidently, without fear of financial repercussions. Ultimately, our commitment to comprehensive insurance coverage exemplifies our dedication to delivering top-tier service and protection.

• How do we check our marked vehicle patrol officers background?

  At VP Security Guards, we recognize the paramount importance of trust and integrity in the security sector, particularly for marked vehicle patrols. Consequently, we go the extra mile to ensure our security guards uphold the highest professional and ethical standards. Our security guards possess state licensing and have undergone stringent FBI and DOJ background checks. However, we don't stop there. Prior to hiring any security personnel, we perform our own thorough reference and background investigations, confirming their history of honesty, dependability, and compliance with the law. By implementing these additional measures, we can confidently provide our clients with trustworthy security guards. Our team members are not only well-trained and experienced, but they also exemplify the highest levels of integrity and character. With VP Security Guards, clients can rest easy knowing their marked vehicle patrols are managed by the best in the business.