Unarmed Security Guard Services

Frequently Asked Question

• How are our unarmed security guards trained?

  At VP Security, we prioritize the comprehensive training of our unarmed security guards, recognizing their vital role as the first line of defense against potential threats. Our extensive training programs furnish them with the knowledge and skills to tackle any arising challenges. A key component of our training regimen is the 40-hour Power to Arrest manual, which covers crucial topics, including legal powers and limitations, conflict resolution strategies, and appropriate use of force. We ensure that our unarmed security guards master these requirements to effectively handle various situations. Additionally, our unarmed security guards receive on-the-job training from seasoned ex-military and law enforcement personnel with security industry expertise. This imparts practical, real-world knowledge and skills applicable to their daily work. Understanding that each site possesses unique safety and security needs, we customize post orders tailored to client expectations and site-specific requirements. Our guards undergo training at designated posts, familiarizing themselves with customized post orders to provide unparalleled safety and security. In summary, our unarmed security guard training program emphasizes equipping our guards with the highest safety and security standards. We believe their training and expertise are pivotal in maintaining secure environments for our clients, and we commit to ongoing training to keep them at the top of their game.

• What is the cost of hiring unarmed security guards?

  While considering the cost of hiring unarmed security guards, it's crucial to also evaluate the security company's reputation and experience. Prices for unarmed security guards can vary significantly based on factors like contract length, location, liability, and weekly hours, typically ranging from $28.00 to $55.00 per hour per guard. However, a security company's reputation, experience, and guard training should take precedence over cost. At VP Security Guards, we pride ourselves on our impeccable reputation and our expertly trained unarmed security guards. We acknowledge the paramount importance of safety and security for businesses and properties and dedicate ourselves to providing top-tier security services. Our guards undergo rigorous training to tackle any challenges, and we firmly believe their training quality directly impacts the efficacy of our security services. Investing in our guards' continuous education and development has earned us recognition for offering some of the most skilled and professional unarmed security guards in the industry. In conclusion, while cost is an important factor in hiring unarmed security guards, it shouldn't be the sole consideration. Choosing a reputable and experienced security company with exceptional guard training is vital. VP Security Guards takes pride in offering unparalleled security services through our seasoned and highly trained unarmed security guards.

• How does VP Security Guards combine excellent customer service, safety and security?

  VP Security Guards excels in offering not only exceptional security services but also unparalleled customer service. Recognizing the need for professional, courteous, and helpful interactions with clients, VP Security Guards ensures their unarmed security guards undergo extensive training to exceed these expectations. Alongside standard security training, guards receive instruction in customer service techniques, honing communication skills, conflict resolution, and de-escalation tactics. Approaching duties with a customer service mentality, guards remain polite, respectful, and helpful towards clients and visitors. Proactive management further ensures that unarmed security guards meet customer service expectations. Before deployment, management thoroughly assesses customer needs and expectations, addressing specific requirements and discussing the guard's customer service role. With regular site visits to monitor performance, management promptly addresses concerns, providing additional training or support as necessary. By intertwining exceptional customer service with top-tier security, VP Security Guards offers a comprehensive security solution tailored to each client. Understanding that security transcends physical protection, the company emphasizes customer service as a crucial aspect of successful security programs. Through rigorous training, management oversight, and unwavering commitment to excellence, VP Security Guards delivers the highest level of security and customer service to clients.

• How does VP Security Guards provide peace of mind through insurance?

  VP Security Guards emphasizes customer peace of mind by ensuring robust insurance coverage for the company and its employees. A general liability insurance policy protects the company against claims due to property damage, bodily injury, or other incidents, covering up to $1 million per occurrence and $2 million aggregate per year. Customers can be added as additional insured under VP Security Guards' policies, providing extra protection during security service provision. VP Security Guards also maintains workers' compensation insurance, covering employees in case of injury while on the job. With a $1 million limit, this insurance ensures employee protection during security service provision. The company also possesses automobile insurance, covering incidents occurring while commuting or performing job duties, with a $1 million limit safeguarding against accidents. Moreover, VP Security Guards accommodates specific customer insurance requirements, ensuring clients have adequate coverage to protect assets and property while offering security guards additional protection. In conclusion, by maintaining diverse insurance coverages, VP Security Guards provides customers with peace of mind and safeguards its employees, allowing the company to concentrate on delivering outstanding security services without concerns about unexpected incidents.

• How does VP Security Guards keep its unarmed security guards accountable?

  At VP Security Guards, we recognize the significance of accountability in delivering exceptional security services. To ensure our unarmed security personnel are accountable for their actions, we employ various strategies. A crucial component is technology. We provide our unarmed security staff with cutting-edge equipment, including GPS trackers and mobile devices, enabling seamless communication with supervisors and colleagues. This technology guarantees personnel remain duty-conscious and promptly address security threats. Supervisory visits play an integral role in maintaining accountability. Our supervisors regularly inspect unarmed security personnel posts, evaluating performance and adherence to security protocols. They offer feedback and coaching as necessary, ensuring efficient and effective service delivery. Moreover, we utilize performance metrics to hold our unarmed security staff accountable. These metrics encompass response times, incident reports, and client feedback. By monitoring these metrics, we identify areas requiring additional training or support and acknowledge exceptional performance. Accountability is vital for effective security service provision, and we take this responsibility earnestly. By employing technology, supervisory visits, and performance metrics, we guarantee our unarmed security personnel offer top-tier, customized security solutions for every client.

• How do we check backgrounds of our unarmed security guards?

  At VP Security Guards, we appreciate that trust and integrity are crucial in the security sector, particularly for unarmed security personnel. We take exhaustive precautions to ensure our staff meet the highest standards of professionalism and honesty. All our unarmed security personnel hold State licenses and have undergone comprehensive FBI and DOJ background checks. Nevertheless, we don't solely rely on these checks; we conduct extensive reference and background checks to verify their dependability, honesty, and commitment to upholding the law. Through our rigorous selection process, we provide clients with trustworthy unarmed security personnel without any qualms. Our security staff not only possess the requisite skills and experience but also exhibit the highest levels of integrity and character. Choosing VP Security Guards ensures your security needs are managed by the most competent and reliable professionals in the industry.