Warehouse Security Guard Services

Frequently Asked Question

• How are our warehouse security guards trained?

  At VP Security Guards, we offer a comprehensive training program that encompasses a wide array of skills and competencies for our warehouse security personnel. The training includes a 40-hour power-to-arrest module, ensuring they are well-equipped to handle arrest situations when necessary. Moreover, our training extends to cultivating excellent customer service skills, enabling the guards to interact positively with vendors, customers, and facility employees. Maintaining a friendly yet vigilant demeanor is crucial in their line of duty. Our security personnel also receive instruction in inventory control procedures, which helps them permit only authorized individuals to access and transport goods in and out of the warehouse. Utilizing various techniques and tools, they are adept at detecting and preventing theft. Furthermore, our guards undergo site-specific disaster response training, which prepares them to handle emergencies effectively. To enhance site security, they also learn to identify and address specific vulnerabilities and expectations of the locations they safeguard. In summary, VP Security Guards' extensive training program equips our warehouse security personnel with a broad range of skills, enabling them to adeptly manage any situation that may arise during their duty.

• What does it cost to hire our warehouse security guards?

  When seeking warehouse security personnel, it's vital to consider factors such as cost, reputation, and experience of the security firm. Unarmed security personnel fees typically range from $28.00 to $55.00 per hour, with variables like contract duration, location, and potential liability influencing the rate. Nonetheless, the most critical aspect remains the security firm's reputation and experience, along with the quality of training provided to its personnel. At VP Security Guards, we prioritize these elements, ensuring our unarmed security personnel are seasoned and well-prepared to manage any situation. Our comprehensive training program covers inventory control, theft detection and prevention, and site-specific disaster response. Furthermore, our security personnel are trained to recognize each site's vulnerabilities and implement appropriate countermeasures. VP Security Guards' dedication to ongoing training and development has garnered a reputation for offering the most proficient and professional warehouse security personnel in the industry. While cost is an important consideration, it should not be the sole factor. Opt for a security firm that delivers top-tier training and is renowned for providing exceptional security services.

• How does VP Security Guards combine excellent customer service, safety and security?

  VP Security Guards distinguishes itself by delivering exceptional customer service alongside top-tier security solutions. The company understands that clients seek warehouse security guards who exhibit professionalism, courtesy, and helpfulness, and has implemented measures to guarantee that its guards exceed these expectations. Apart from standard security training, warehouse security guards at VP Security Guards receive customer service training that includes communication skills, conflict resolution, and de-escalation techniques, enabling them to approach their duties with a customer-centric mindset. Guards are expected to consistently be polite, respectful, and helpful to clients and visitors. Additionally, the management team at VP Security Guards adopts a proactive approach to confirm that warehouse security guards maintain excellent customer service. Management gathers comprehensive information on customer needs and expectations before assigning a guard to a post, addressing specific requirements or concerns, and discussing the security guard's role in customer service. Once a guard is posted, management conducts regular site visits to assess performance and verify adherence to security and customer service expectations. Any concerns or issues are promptly resolved, and supplementary training or support is provided as necessary. By blending exceptional customer service with top-of-the-line security solutions, VP Security Guards offers comprehensive security packages tailored to each client's unique needs. The company acknowledges that security extends beyond physical protection and that customer service is an essential aspect of any successful security program. VP Security Guards achieves the highest level of customer service and security for its clients through training, management oversight, and a dedication to excellence.

• How does VP Security Guards provide peace of mind through insurance?

  VP Security Guards is dedicated to offering clients peace of mind by guaranteeing that both the company and its employees are adequately insured. The company maintains a general liability insurance policy, covering up to $1 million per occurrence and $2 million aggregate per year, protecting against claims resulting from incidents such as property damage or bodily injury during security services. Additionally, VP Security Guards provides customers the option to be listed as additional insured under its insurance policies, offering an extra layer of protection against accidents or mishaps on their property while security services are being provided. VP Security Guards also carries workers' compensation insurance for its employees, covering any on-the-job injuries with a one million dollar limit. Furthermore, the company has automobile insurance, addressing any incidents occurring during security personnel's commute or while performing their duties. VP Security Guards is prepared to accommodate clients' specific insurance requirements, ensuring they have the necessary coverage to safeguard their assets and property while also protecting the security guards on site. In conclusion, VP Security Guards' comprehensive insurance coverage offers clients peace of mind and guarantees that the company and its employees are well-protected. This allows the company to concentrate on delivering outstanding security services without concerns about unforeseen incidents or accidents.

• How does VP Security Guards keep its warehouse security guards accountable?

  Understanding the importance of accountability in providing exceptional warehouse security services, VP Security Guards implements multiple strategies to guarantee that its security personnel are responsible for their actions during duty. A key component of this process is technology. Warehouse security guards at VP Security Guards are equipped with state-of-the-art tools, including GPS tracking devices and mobile communication devices, allowing them to stay in constant contact with supervisors and teammates. This technological integration helps security personnel remain vigilant about their responsibilities and respond swiftly to potential security risks. Supervisory visits play a vital role in maintaining accountability. Supervisors from VP Security Guards routinely visit assigned security personnel to monitor their adherence to security protocols and evaluate their performance. These visits enable supervisors to provide feedback and guidance, ensuring the guards' efficiency and effectiveness in their duties. Furthermore, VP Security Guards utilizes performance metrics, such as response times, incident reports, and client feedback, to hold its security staff accountable. By monitoring these metrics, the company can pinpoint areas that require additional training or support and acknowledge exceptional performance. Accountability is crucial to delivering top-notch warehouse security services, and VP Security Guards is fully committed to this principle. Leveraging technology, supervisory visits, and performance metrics, the company ensures that its warehouse security guards provide high-quality, tailored security solutions for each client.

• How do we check backgrounds of our warehouse security guards?

  Recognizing the importance of trust and integrity in the security sector, particularly regarding warehouse security guards, VP Security Guards adopts comprehensive measures to confirm that its personnel uphold the highest standards of professionalism and honesty. All warehouse security guards at the company are state-licensed and have undergone thorough background investigations conducted by the FBI and DOJ. Nevertheless, VP Security Guards doesn't solely depend on these checks; it also carries out in-depth reference and background verifications to confirm the guards' dependability, integrity, and commitment to the law. Thanks to its stringent selection process, VP Security Guards can confidently provide clients with trustworthy warehouse security guards possessing the required skills and expertise, as well as exceptional integrity and character. By choosing VP Security Guards, clients can rest assured that their security needs are managed by the most capable and reliable professionals in the industry.